Statement of Purpose

OUR VALUES GUIDE US:

The work ethic of each employee must demonstrate these Values:

  • honest and ethical behaviour
  • worker and public safety
  • environmental stewardship
  • accountability for actions and results
  • financial responsibility
  • loyalty and teamwork
  • continuous improvement
  • respect and empathy for others
  • reliability and sense of duty
  • agility and decisiveness


OUR VALUE PROPOSITION COMMITS US:

Guided by our Values, we will give:

  • Customers What They Want
  • Shareholders What They Deserve
  • Employees What They Need
  • Regulators What They Expect

In making these commitments, we believe:

Customers want safe, dependable natural gas delivery at just and reasonable rates; ease of access to service and information; prompt, courteous, high quality service; to see us act responsibly.

Shareholders deserve maximum value from ownership; stewardship of the resources entrusted to us; prompt, open, accurate communication on matters related to their investment in us.

Employees need a safe and respectful workplace; plain and open communication; empowerment reinforced with necessary leadership; fair compensation; just treatment; recognition; adequate resources; effective training; opportunity for personal development.

Regulators expect compliance with statutes and decisions; information that supports their decision processes; timely and accurate reporting on matters of interest to them.

 

OUR MISSION DEFINES US:

Committed by our Value Proposition in the pursuit of our Vision, we:

. . . contribute to the welfare of individuals, businesses and the greater society in Alberta by safely and dependably supplying and delivering natural gas to end users.

. . . provide a high quality opportunity for investment in the natural gas utility business by offering stable, long-term earnings combined with growth opportunities.

. . . enhance the lives of our employees by giving them the opportunity to do meaningful work in an environment that is stimulating and rewarding.

. . . support the ongoing development of the Alberta regulatory environment through participation in industry and regulatory initiatives, compliance with laws, and high quality applications.

 

OUR VISION COMPELS US:

We will be the natural gas delivery company of choice in Alberta, providing exceptional value to our Strategic Constituents so that:

  • We are seen as the preferred service provider for natural gas delivery
  • We are seen as the preferred investment in the Canadian natural gas utility industry
  • We are seen as the preferred employer for the skills we seek
  • We are seen as the most credible proponent of regulatory initiatives

 

Reissued 2016/04/20