If You Smell Gas

At AltaGas Utilities, safety is a top priority and we provide rigorous safety training. We provide FREE 24-hour standby emergency service for all of our customers every day of the year. Our emergency response personnel are available to respond to gas leaks 24 hours per day at 1-866-222-2068.

Smell a problem?

One of the safety features of natural gas is its odour—a sulphur-like smell. If you smell natural gas or suspect carbon monoxide, call AltaGas Utilities at 1-866-222-2068 immediately.

WHAT TO DO IF YOU SUSPECT A LEAK INSIDE…

• Evacuate your premises.
• Open all doors and windows if you can do so safely.
• Don't use electrical switches, telephones, appliances, garage door opener, etc.
• Call AltaGas Utilities immediately from a safe distance.
• Don't use lighters or matches and do not smoke.

WHAT TO DO IF YOU SUSPECT A LEAK OUTSIDE…

• Call AltaGas Utilities immediately.
• Keep clear of the area.
• Don't start any motors or motor vehicles near the area of the gas odour.
• Don't use lighters or matches and do not smoke.

If you smell natural gas, call 1-866-222-2068 from a safe location immediately!