OUR VALUES GUIDE US...
These core values must be demonstrated in the behaviour of all employees as they carry out their duties:
- honesty
- loyalty
- respect
- reliability
|
- integrity
- courage
- empathy
- a strong work ethic
|
Our operating values are equally important:
- We have an unyielding commitment to a safe workplace and the safe delivery of our services
- We operate cleanly and efficiently, consistently seeking to minimize our impact on the environment
- We deliver high quality service, foster innovation and celebrate accomplishment
- We are professional and financially responsible, complying strictly with laws and codes of conduct
- We exercise ethical corporate governance to ensure accountability and minimize risk
- We are responsive and agile, always seeking to improve in delivering our value proposition
- We hold ourselves accountable for keeping our promises to customers, shareholders and employees
OUR VALUE PROPOSITION COMMITS US...
We Will Give Customers What They Want
We Will Give Shareholders What They Deserve
We Will Give Employees What They Need
In making this commitment, we believe that:
. . . our Customers want safe, dependable delivery of natural gas at just and reasonable rates; prompt, courteous and accurate service; timely communication on matters that affect them; and responsibility taken by us for our actions.
. . . our Shareholders deserve growth in the value of ownership; the maximum return on their investment; and stewardship of the resources they have entrusted to us.
. . . our Employees need a safe workplace; plain and open communication; enlightened leadership; fair compensation; just treatment; the right tools; the right training; empowerment; recognition; and the opportunity for personal development.
OUR MISSION DEFINES US...
We provide safe and dependable supply and delivery of natural gas in Alberta. In doing so, we enhance the welfare of individuals, businesses and the greater society by providing access to an important energy source. For those who seek a high-quality investment in the natural gas utility business, we offer the potential for stable, long-term earnings combined with growth opportunities. We deliver on our value proposition to customers, shareholders and employees, in keeping with our set of core and operating values. We do these things in relentless pursuit of our vision.
OUR VISION COMPELS US...
We will be the natural gas delivery company of choice in Alberta, continually seeking to increase the value we provide to customers, employees and shareholders so that:
- Decision makers choose us as their natural gas delivery service provider whenever we are an option
- Shareholders view us as the best opportunity for investment in the Canadian natural gas utility industry
- Our employees, and potential employees, view us as the preferred employer in the Alberta natural gas utility industry
